Remote Protection Outage - Amsterdam

Incident Report for Path

Resolved

This incident has been resolved.

Posted Aug 29, 2023 - 23:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 29, 2023 - 15:31 UTC

Update

Fix is now in place. Tunnels will be routing back to Amsterdam

Posted Aug 29, 2023 - 15:31 UTC

Update

We are currently waiting for the faulty hardware to be replaced, any other traffic should land on our nearby PoP (FRA, LHR).

Posted Aug 29, 2023 - 07:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 28, 2023 - 23:24 UTC

Investigating

Our team is investigating reports of BGP session establishment issues in Amsterdam. Sessions landing in this PoP have failed over to nearby sites such as London and Frankfurt

Posted Aug 28, 2023 - 22:55 UTC

This incident affected: Remote DDOS Protection.