Subsea Cable Cuts - ASIA

Incident Report for Path

Resolved

This incident has been resolved.

Posted Sep 24, 2023 - 20:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2023 - 13:52 UTC

Identified

Our Network Operations Center (NOC) has been notified of several subsea cable disruptions occurring concurrently in Japan, Singapore, and Sydney. These incidents are contributing to elevated latency levels within the affected regions through all Tier 1 upstreams. We have been assured that as new information becomes available, we will be in a position to offer more precise recovery time estimates.

Posted Aug 16, 2023 - 14:05 UTC

This incident affected: Asia Pacific (Singapore, Tokyo, Sydney. Australia).